hoki70 Privacy Policy — Your Data, Your Rights

hoki70 ("the Platform", "we", "us", "our") respects the privacy of every individual who uses our online betting services. This Privacy Policy describes our practices regarding the collection, storage, use, disclosure, and protection of personal data belonging to registered players ("you", "the Player") and visitors to the hoki70 Platform.

This policy applies to all personal data processed in connection with your use of the hoki70 website at hoki70.cam, our customer support communications, and any related services provided by hoki70. It covers data collected through automated means (such as cookies and server logs), data provided directly by you during registration and account management, and data obtained from third-party verification and payment processing partners.

hoki70 processes personal data in compliance with applicable international data protection standards. We apply the principle of data minimization — collecting only what is necessary for the specified purpose — and the principle of purpose limitation — using data only for the purpose for which it was collected.

hoki70 Operations ("hoki70") acts as the data controller for all personal data collected and processed through the Platform. As data controller, hoki70 determines the purposes and means of processing your personal data. All data-related inquiries, access requests, and complaints should be directed to hoki70 using the contact details set out in Section 16 of this policy.

In some circumstances — particularly in relation to payment processing and identity verification — hoki70 engages third-party processors who act as data processors under hoki70's instruction. hoki70 maintains written data processing agreements with all such processors to ensure your data is handled in accordance with this policy.

hoki70 collects the following categories of personal data from players and platform visitors:

hoki70 collects personal data through the following channels:

• Direct submission: Information you provide when registering an Account, completing KYC verification, submitting a deposit or withdrawal request, contacting customer support, or completing any other form on the Platform.
• Automated technical collection: Data collected automatically when you visit the Platform, including IP addresses, device fingerprinting, browser characteristics, and session activity logged by our servers and analytics infrastructure.
• Cookies and tracking technologies: Data collected through first-party cookies placed by hoki70 on your device to maintain session state, remember preferences, and analyze site usage. See Section 10 for full details.
• Third-party identity verification: Data returned to hoki70 by our KYC and AML compliance partners following documentary verification of your identity and address, including verification status, document authenticity scores, and sanctions screening results.
• Payment processing partners: Transaction confirmation data and fraud scoring data returned by Indonesian bank transfer gateways and e-wallet providers (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, and others).
• Publicly available sources: In limited circumstances related to fraud prevention and AML compliance, hoki70 may cross-reference data against publicly available sources such as sanctions lists, PEP (Politically Exposed Person) registers, and adverse media databases.

hoki70 processes your personal data on the following legal bases depending on the specific processing activity:

• Contractual necessity: Processing required to create and manage your Account, execute deposits and withdrawals, settle bets, and deliver customer support — without which hoki70 cannot provide its services.
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, age verification obligations, and any regulatory reporting duties imposed on hoki70 by its licensing jurisdiction.
• Legitimate interests: Processing undertaken for fraud prevention, platform security, responsible gaming monitoring, and the improvement of hoki70's services — where these interests are not overridden by your fundamental privacy rights.
• Consent: Where hoki70 sends promotional communications by email, such communications are sent on the basis of your prior opt-in consent. You may withdraw consent for marketing communications at any time by contacting [email protected].

hoki70 uses your personal data for the following purposes. We apply the principle of purpose limitation — data collected for one purpose will not be repurposed for an incompatible use without your prior notice:

• Account creation and management: Creating, verifying, and administering your hoki70 Account; maintaining your transaction history; processing deposits and withdrawals to and from your registered Indonesian bank accounts and e-wallets.
• Identity and age verification (KYC): Confirming that you are at least 21 years of age and that your registered details match your verified identity documents, as required under hoki70's licensing obligations.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, account takeover attempts, money laundering, and any other prohibited conduct under hoki70's Terms & Conditions.
• Responsible gaming monitoring: Monitoring account activity to identify potential problem gambling patterns; enforcing self-exclusion orders and deposit limit settings at a player's request; and contacting players about whom we have a responsible gaming concern.
• Customer support: Handling your support inquiries, resolving account disputes, and processing feedback through our 24/7 live chat and email support channels.
• Legal and regulatory compliance: Retaining records as required by applicable AML, counter-terrorism financing (CTF), and gaming licensing regulations; responding to lawful requests from regulatory authorities and law enforcement agencies.
• Platform improvement and analytics: Using aggregated, anonymized usage data to improve the Platform's features, user experience, and performance. hoki70 does not use individually identifiable data for A/B testing without your knowledge.
• Marketing communications (opt-in only): Sending you promotional offers, bonus notifications, and seasonal messages where you have provided explicit consent. You may opt out at any time.

hoki70 does not sell, rent, or trade your personal data to third parties for their independent marketing or commercial purposes. Disclosure of your data is limited to the following categories of recipients, each operating under strict contractual data protection obligations:

• Payment processing partners: Indonesian bank transfer gateways and e-wallet providers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, ShopeePay, LinkAja) receive the minimum data necessary to execute deposit and withdrawal transactions.
• Identity verification providers: KYC and document authentication service providers receive identity documents and selfie data solely for the purpose of verifying your identity and age. These providers may not use your data for any other purpose.
• Anti-fraud and AML screening services: Transaction monitoring and sanctions screening providers receive transactional and identity data to perform real-time fraud scoring and regulatory watchlist checks.
• Customer support technology providers: Live chat and support ticketing platform operators who process support communications on hoki70's behalf under written data processing agreements.
• Regulatory authorities and law enforcement: hoki70 will disclose personal data to gaming regulators, financial intelligence units, or law enforcement agencies when required to do so by a valid legal order, regulatory instruction, or applicable law.
• Corporate transactions: In the event of a merger, acquisition, or sale of hoki70's business assets, personal data held by hoki70 may be transferred to the acquiring entity, subject to equivalent data protection obligations.

hoki70 retains personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any identifiable individual.

hoki70 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure:

• 256-bit SSL/TLS encryption on all data transmitted between your browser and hoki70's servers — every page, every transaction, every support message.
• Encrypted storage of passwords using industry-standard one-way hashing algorithms. hoki70 employees cannot view your password in plain text.
• Access controls: Strict role-based access controls limit which hoki70 staff members can access personal data, on a need-to-know basis only.
• Two-factor authentication available for Player Accounts to provide an additional layer of protection against unauthorized login.
• Regular security assessments including penetration testing and vulnerability scanning of the hoki70 Platform infrastructure.
• Data breach response procedures: hoki70 maintains a documented incident response plan. In the event of a data breach affecting your rights and freedoms, hoki70 will notify affected players and applicable regulatory authorities within the timeframe required by applicable law.

hoki70 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that enable the Platform to recognize your browser and maintain certain preferences and session states across visits.

• Strictly necessary cookies: Required for the Platform to function correctly. They maintain your session state, enable secure login, and support core functionality. These cookies cannot be disabled without breaking Platform functionality.
• Functional cookies: Remember your preferences such as language settings, time zone display (WIB / WITA / WIT), and interface layout choices to provide a more personalized experience.
• Analytics cookies: Collect aggregated, anonymized data about how visitors interact with the Platform — which pages are most visited, how long sessions last, and where users navigate from. This data is used solely to improve Platform performance.
• Security cookies: Support fraud detection and account security functions by helping hoki70 identify unusual session patterns or device changes associated with your Account.

You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse, delete, or be notified before a cookie is placed. Note that disabling strictly necessary cookies will impair your ability to use the Platform effectively.

As a data subject, you hold the following rights in relation to your personal data held by hoki70. Requests to exercise these rights should be submitted to [email protected] with the subject line "Privacy Rights Request". hoki70 will respond within 30 days of receiving a valid, verifiable request.

Please note that certain rights may be subject to restrictions where hoki70 has overriding legal obligations — for example, AML data retention requirements may prevent full erasure of identity and transaction records within the mandatory retention window.

hoki70 does not knowingly collect or process personal data belonging to individuals under the age of 21. The Platform is intended exclusively for adults. Age verification is a mandatory component of the hoki70 KYC process, and we will not activate a fully functioning Account for any individual who cannot verify that they are at least 21 years of age.

If hoki70 becomes aware that personal data has been collected from an individual under 21 — whether through an age falsification at registration or any other means — we will immediately suspend the Account, delete the associated personal data to the extent not required for legal compliance purposes, and decline to process any withdrawal of funds held in the Account pending a full review.

If you are a parent or guardian and believe that your child (under 21) has registered on hoki70 using false age information, please contact [email protected] immediately. We will treat such reports with urgency and in strict confidence.

hoki70 operates internationally and may transfer personal data to servers or processors located outside Indonesia. Where such transfers occur, hoki70 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that provided under applicable data protection law.

Safeguards used for international transfers may include standard contractual clauses incorporated into agreements with data processors, adequacy decisions applicable to the destination jurisdiction, or the binding corporate rules of relevant group companies. Details of specific transfer mechanisms can be requested by contacting [email protected].

The hoki70 Platform may reference or be accessed in conjunction with third-party services, including Indonesian banking applications (BCA, BRI, BNI, Mandiri, CIMB Niaga) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja). hoki70 is not responsible for the privacy practices of these third-party services. Their handling of your data when you access them directly is governed by their own privacy policies, which we encourage you to review.

hoki70 does not embed third-party advertising trackers, social media pixel tags, or behavioral profiling scripts that transmit your usage data to external advertising networks without your knowledge.

hoki70 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Material changes will be communicated to registered Players by email to the address on record, or via a prominent notice on the Platform, at least 14 days before the change takes effect.

The "Last updated" date at the top of this policy reflects the most recent revision. We encourage you to review this policy periodically. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated policy. If you object to any change, you may close your Account before the effective date.

For any queries, requests, or complaints regarding this Privacy Policy or hoki70's handling of your personal data, please contact us using the details below. All privacy-related communications are handled with strict confidentiality.